Comparing the Confirmation Inclusions with Rental Customer Invoice

 

The driving portion of your Ireland visit has come to an end.  You have returned the car to the Hertz location.  You may wish to compare the rental agreement you signed at the Hertz desk when you started your rental with the Customer Invoice (Statement of Charges) you just received when you returned the car.

 

Some folks also compare the Conn’s Ireland Car Rental (CICR) confirmation with the Customer Invoice.

 

Let’s look at that scenario first.  In my earlier briefings #23 through #26, I provide explanation of how the rental rate inclusions are displayed on the Rental Agreement you signed.  In my recent Briefings #41 and #42,  I explained how rental charges are displayed on the Customer Invoice.

Both of those are displayed differently from the original reservation Confirmation.

 

There are two obvious differences is the way they are displayed:  The Conn’s Ireland Car Rental (CICR) confirmation there is one confirmed rate and a list of what is included.  On the Hertz documents the rate inclusions are separated into line items as the Irish government Revenue applies a different tax rate to different items included in the rate.

 

Many questions are answered by looking at what is included in the CICR confirmation and finding them on the Hertz document.  Then look for the OPTIONAL items you ADDED at the Hertz counter as each of them has a separate line item.  If you do that you will be able to answer your own questions.

 

Remember the included tax on the CICR confirmation is BUNDLED into the rate quoted.  The Hertz documents display is UNBUNDLED and the tax is separated as a separate line item. 

 

The above is probably the question that is asked the most and emailed to me or asked of me when the customer calls when they get home.

 

Some folks FORGET they added extras at the Hertz counter.  Take a few minutes and compare and you will be answer your own question.

 

In my next briefing I’ll go through more Post Rental questions and how to get answers or resolutions.

 

Ireland has many reputable car rental companies from which to choose. My preference has been Hertz Ireland with Irish owners and based on Wexford. Conn’s Ireland Car Rental has had a relationship with them for many, many years.

 

If you do your homework you can have a great car rental experience.

 

Call Conn at 316 361 0460 (Central Time) and have a chat. Get your questions and concerns answered. Visit our website and get a quote and find out that you can Take the Anxiety Out Of Renting A Car in Ireland with their EXCLUSIVE, discounted, Hertz Ireland Fully Inclusive Rate with NO Deductible and No Hidden Charges